FREQUENTLY ASKED QUESTIONS
if you have a question that is not listed here then please don’t hesitate to contact us.
What is the process?
If you contact one of our friendly sales team with some dimensions or a plan for your new worktops we will come back to you swiftly with a competative quote.
If your happy and would like to see samples we can get these sent out right away free of charge.
If the samples are to your taste and you would like to go ahead we can arrange for a site survey where we come out and take more accurate measurements.
Once your survey has taken place we can have your worktops installed within 3-5 days.
Do you cover my area?
What sizes do the worktops come in at?
Most of our materials can go upto 3200mm Long and 1400mm wide.
What is the worktop thickness?
Worktop thickness is genrally 30mm with splash backs usually being 20mm. If you prefer the worktops in the slimmer 20mm thickness we can usually do this too.
Will my sink be plumbed in on the day?
When your sink is undermounted we will fix in place with a silicone seal, the sink supports must be done by yourselves/builder beforehand. You will need to employ a fully qualified plumber to connect the waste, tap and aslo check for water tight.
How long will the installation take?
Usually between 3 & 7 hours.
What if I live upstairs?
You can still have your worktops installed but there may be a charge for extra labour, granite and quartz worktops are extremely heavy.
What is the best way to look after my new worktops?
We always advise to clean with hot soapy water and then towel dry for a gleaming finish. If you do spill any suspicious substances like red wine clean up straightaway, do not leave to soak over night. We will provide a care sheet on completion please read and advise all family members.
What are your turnaround times?
From quote to survey 3-5 days and then from survey to install 3-5 days, we have been known to do this considerably faster.
GRANITE vs QUARTZ?
Both are extremely durable materials well suited for kitchen or bathroom surfaces. It all comes down to personal preference, neither quartz or granite will disappoint in terms of overall look and style.