FREQUENTLY ASKED QUESTIONS
This section contains a list of frequently asked questions for your convenience,
if you have a question that is not listed here then please don’t hesitate to contact us.
WHAT IS THE PROCESS?
Firstly you can call or email with some dimensions or a plan for your new worktops, based on your requirements we can give you a quote the same day. If you would like to see samples we can get these sent out right away. If at this stage you would like to go ahead we can arrange for a site survey where we come out and take more accurate measurements. We can then get your new worktops installed for you within 7days.
DO YOU COVER MY AREA?
WHAT SIZE DO THE WORKTOPS COME IN AT?
Most of our materials can go up to 3000mm in length, with some we can even do 3200mm. Standard worktop width being 610mm but we can go up to 1250mm in most materials.
WHAT IS THE WORKTOP THICKNESS?
Worktop thickness is 30mm with splash backs usually being 20mm.
WILL MY SINK BE PLUMBED IN ON THE DAY?
When your sink is undermounted we will fix in place with a water tight silicone seal, you will need to employ a fully qualified plumber to connect the waste and tap.
HOW LONG WILL THE INSTALLATION TAKE?
This can vary from 3 to 7 hours.
WHAT IF I LIVE UPSTAIRS?
You can still have your worktops installed but there may be a charge for extra labour, granite worktops are extremely heavy.
WHAT IS THE BEST WAY TO LOOK AFTER MY NEW WORKTOPS?
We always advise to clean with hot soapy water and then towel dry for a gleaming finish. If you do spill any suspicious substances like red wine clean up straightaway, do not leave to soak over night.
WHAT ARE YOUR TURN AROUND TIMES?
From quote to survey 5 days and then from survey to install 5 days, we have been known to do this considerably faster.
GRANITE vs QUARTZ?
Both are extremely durable materials well suited for kitchen or bathroom surfaces. It all comes down to personal preference, neither quartz or granite will disappoint in terms of overall look and style.